Refund Policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To be eligible for a return, please make sure that:

• The product was purchased within the last 30 days.
• The product is in its original packaging.
• You have the receipt, order confirmation or proof of purchase from Packie. We are unable to accept returns of purchases made from third-party retailers.
• Damaged Products complaint has to be registered within 24 hours of the delivery.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

It takes about 5-7 working for the refund to be credited into the original payment method.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@trypackie.co.in

Shipping
To return your product, you should email us at support@trypackie.co.in

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.